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Booking Policy

Last updated: January 15, 2024

Booking Requirements

Essential requirements for making a booking with Skiffr.

General Requirements

Age and Eligibility

  • Minimum age of 18 years
  • Valid government-issued ID
  • Active email address
  • Valid phone number

Documentation

  • Valid passport for international travel
  • Visa requirements if applicable
  • Travel insurance details
  • Emergency contact information

Booking Process

Step-by-step guide to making a booking.

Steps to Book

Selection

  • Choose your destination
  • Select travel dates
  • Pick activities and experiences
  • Review availability

Confirmation

  • Verify booking details
  • Check pricing and fees
  • Confirm participant information
  • Review terms and conditions

Payment Terms

Payment options and requirements for bookings.

Payment Options

Accepted Methods

  • Credit/Debit cards
  • Digital wallets
  • Bank transfers
  • Payment installments

Payment Timeline

  • Deposit requirements
  • Full payment deadlines
  • Late payment policies
  • Payment confirmation

Booking Modifications

Guidelines and procedures for modifying your existing bookings.

Modification Rules

Allowed Changes

  • Date changes (subject to availability)
  • Participant information updates
  • Adding optional services
  • Special request modifications

Modification Timeframes

  • Changes allowed up to 72 hours before start
  • Emergency modifications process
  • Seasonal restriction periods
  • Multiple modification limits

Modification Process

How to Request

  • Login to your account
  • Use modification request form
  • Contact customer support
  • Await confirmation email

Additional Fees

  • Price difference adjustments
  • Modification handling fees
  • Season change surcharges
  • Late modification penalties