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Privacy Policy
Last updated: January 15, 2024
info
Important Update
We've updated our Privacy Policy to comply with the latest data protection regulations.
Information We Collect
We collect various types of information to provide and improve our services.
Personal Information
Basic Information
- Full name
- Email address
- Phone number
- Date of birth
Profile Information
- Profile picture
- Travel preferences
- Language preferences
- Dietary requirements
Booking Information
Trip Details
- Travel dates
- Destination details
- Activity preferences
- Special requests
Payment Details
- Payment method
- Transaction history
- Billing address
- Currency preferences
How We Use Your Information
We use your information in various ways to provide and improve our services. Here's a detailed explanation of how we use your data:
Service Provision
Booking Management
- Process your travel bookings and reservations
- Coordinate with tour operators and service providers
- Send booking confirmations and updates
- Handle payment processing and refunds
Customer Support
- Respond to your inquiries and requests
- Provide travel assistance and support
- Address complaints and resolve issues
- Maintain communication records
Service Improvement
Product Enhancement
- Analyze user behavior and preferences
- Improve our website and app functionality
- Develop new features and services
- Conduct market research and analysis
Personalization
- Customize your travel recommendations
- Remember your preferences
- Provide personalized content
- Tailor our communications to your interests
Security & Compliance
Safety Measures
- Prevent fraud and unauthorized access
- Verify your identity
- Maintain platform security
- Monitor suspicious activities
Legal Requirements
- Comply with legal obligations
- Respond to legal requests
- Maintain required records
- Enforce our terms of service
Data Security
We implement robust security measures to protect your data.
Encryption
All data is encrypted using industry-standard protocols
Secure Storage
Data stored in secure, monitored facilities
Access Control
Strict access controls and authentication
Your Rights
Under data protection laws, you have several rights regarding your personal information:
Access and Information
Right to Access
- Request a copy of your personal data
- Know how we use your information
- Verify the lawfulness of processing
- Obtain information about data sharing
Modification Rights
Right to Rectification
- Correct inaccurate personal data
- Complete incomplete information
- Update outdated details
- Maintain data accuracy
Right to Erasure
- Request deletion of your data
- Remove consent for processing
- Object to data processing
- Ensure third-party deletion
Control and Restrictions
Processing Controls
- Restrict data processing
- Object to direct marketing
- Control automated decisions
- Data portability rights
Additional Rights
- Withdraw consent at any time
- Lodge complaints with authorities
- Receive notification of data breaches
- Request data processing limitations
Need More Information?
Contact us for any privacy-related questions